Return Policy

Effective Date: 02-01-2020

At ELTK MedPro, we are committed to providing high-quality medical and professional equipment to healthcare providers and organizations. Due to the nature of the products sold on this website, all sales are final.

No Returns or Exchanges

ELTK MedPro does not accept returns or exchanges on any equipment, devices, supplies, or products purchased through this website. This policy applies to, but is not limited to:

Medical equipment
Professional devices
Consumable or non-consumable products
Special-order or custom items

Once an order has been placed and processed, it cannot be returned, exchanged, or refunded.

Reason for Policy

Many of the products we sell are intended for professional and medical use and may be subject to regulatory, safety, handling, or hygiene standards. To ensure compliance, product integrity, and patient safety, we maintain a strict no-return policy.

Damaged or Incorrect Orders

If your order arrives damaged or you receive an incorrect item, please contact us within 48 hours of delivery at:

Email: [Insert Support Email]

Phone: [Insert Phone Number]

We will review the issue and, if applicable, arrange for a replacement or resolution at our discretion. Claims reported after 48 hours may not be eligible for review.

Order Accuracy

Customers are responsible for reviewing all product details, specifications, and compatibility prior to placing an order. If you have questions before purchasing, we strongly encourage you to contact us for assistance.

Acceptance of Policy

By placing an order on eltkmedpro.com, you acknowledge that you have read, understood, and agreed to this Return Policy.

Our Core Capabilities

Our professional team is here to guide you in each step of the spa development process. Offering our clients concierge services beginning with your spa design and buildout vision and ending with a turn key business ready to welcome clients and have great success!

01

Business & growth consulting

02

Professional training & certification

03

Equipment strategy & sourcing

04

Wholesale skincare & retail planning

05

CRM, automation & lead nurturing

06

Industry expert network & partnerships

Everything connects. Nothing is isolated.

Begin your Spa Journey Today!

Let’s determine if ELTK MedPro is the right partner for your next phase of growth.

Book a Consultation

ELTK Med Pro serves as industry leaders in professional spa equipment devices, education, business consultation and professional skincare solutions line to provide a one stop shop for all of your spa needs.